Terms of Use

You may use AKRIOPS only if you are at least eighteen years old, are authorized by a subscribing organization, and can legally agree to these Terms. Your account is for business use connected to approved security operations. Access may be limited by role, site, shift, assignment, or organization instructions.

• Use only your assigned account and do not share passwords, verification codes, or active sessions.
• Use accurate account information and complete required password changes or multifactor authentication.
• Lock or sign out of unattended devices and follow your organization's device and network rules.
• Report suspected unauthorized access, lost devices, or exposed credentials promptly to your administrator and support@akriops.com.
• Do not attempt to access another role, customer, park, record, or system component without authorization.

Create records honestly, professionally, and as close to the event time as reasonably possible. Distinguish observations from statements made by others and from conclusions. Do not fabricate, alter, conceal, or delete information to mislead. Follow your organization's procedures for corrections, approvals, evidence, retention, and supervisory review.

Upload only information reasonably related to authorized security work and avoid unnecessary sensitive information. Photographs, recordings, and documents must be collected and uploaded lawfully. Your organization may review, export, audit, preserve, disclose, or use records created through your account.

You may not:

• Use AKRIOPS for stalking, harassment, discrimination, retaliation, personal investigations, or unlawful purposes.
• Enter information you know is false, misleading, unlawfully obtained, or outside authorized duties.
• Upload malware, harmful code, illegal material, or content that infringes another person's rights.
• Probe, scan, overload, disrupt, reverse engineer, scrape, copy, or bypass the service or its security controls.
• Use automated tools or integrations unless approved in writing.
• Share exported data with unauthorized people or store it in unapproved locations.
• Use the AKRIOPS name, logos, software, or documentation except for authorized service use.

AKRIOPS helps organize security operations and records. It is not a monitored emergency service and does not contact police, fire, medical responders, or other public-safety agencies unless an authorized person separately performs that action. For an emergency, follow your organization's procedures and contact 911 or the appropriate emergency service. Do not delay emergency action while entering information into AKRIOPS.

System status, notifications, assignments, and records may be delayed, incomplete, or unavailable because of connectivity, device, maintenance, configuration, or user issues. Confirm urgent instructions through an approved backup communication method.

The subscribing organization generally controls operational information entered into AKRIOPS. AKRIOPS processes it to provide and secure the service. The Privacy Policy explains our practices. Your organization may have additional notices and rules. Subject to applicable law, you should not expect personal privacy in business records, audit logs, or activity performed through an organization-issued account.

When required, take or attach clear equipment photographs and provide accurate condition notes. Do not photograph unrelated individuals, private areas, documents, or property unless authorized and reasonably necessary. Use mobile devices safely and lawfully. Never operate AKRIOPS while driving or when device use would create a safety risk.

AKRIOPS and its software, interface, branding, documentation, and related intellectual property belong to the provider or its licensors. These Terms grant a limited, revocable, nontransferable right to use the service only while your organization's subscription and your authorization remain active. The subscribing organization retains its rights in customer data.

We may maintain, update, modify, or discontinue features to improve security, reliability, usability, or compliance. We do not guarantee uninterrupted or error-free operation. Report service issues through your administrator or support@akriops.com. Do not include passwords or unnecessary sensitive information in support messages.

Your organization or AKRIOPS may suspend or terminate access if your authorization ends, the subscription ends, payment is overdue, these Terms are violated, or access creates legal, security, or operational risk. Records created through your account may remain with the subscribing organization after access ends. Provisions concerning data, intellectual property, disclaimers, liability, disputes, and other provisions that should logically continue will survive termination.

The optional patrol-point map uses Google Maps. Use of this map is also subject to the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy. Map imagery may be outdated; administrators should verify checkpoint positions at the actual scan location.

To the maximum extent permitted by law, AKRIOPS is provided as available without implied warranties of merchantability, fitness for a particular purpose, or noninfringement. AKRIOPS does not guarantee prevention of incidents, accuracy of user-entered information, legal admissibility, uninterrupted availability, or compliance with every organizational policy or law. The customer agreement contains the governing allocation of risk between AKRIOPS and the subscribing organization. Nothing in these Terms limits rights or liability that cannot legally be limited.

California law governs these Terms without regard to conflict-of-law rules. Disputes will be handled as stated in the applicable customer agreement or, if no provision applies, in state or federal courts in Los Angeles County, California. We may update these Terms by posting a revised version and giving additional notice when required. Continued use after the effective date means you accept the revised Terms.

Questions about these Terms may be sent to support@akriops.com.